Privacy Policy

Effective Date: 12 August 2026
Last Updated: 12 August 2026

Seelyx Sdn. Bhd. (“Seelyx”, “we”, “us” or “our) respects your privacy and is committed to protecting the personal data entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal data when you visit our website, contact us, engage our services, register for an event or otherwise interact with us.

By using our website or providing personal data to us, you acknowledge the practices described in this Privacy Policy.

1. About Seelyx

Seelyx Sdn. Bhd. is a Malaysian company providing event management, exhibition management, marketing, creative, audiovisual production and related business services.

For the purposes of applicable Malaysian data protection laws, Seelyx may act as a data controller or otherwise process personal data on behalf of our clients, depending on the nature of the services we provide.

2. Personal Data We Collect

Depending on how you interact with us, we may collect information including:

2.1 Information you provide directly

This may include:

  • name;
  • job title and company;
  • email address;
  • telephone or mobile number;
  • business address;
  • information submitted through enquiry or contact forms;
  • event registration information;
  • exhibitor, sponsor or partner information;
  • information provided when requesting a quotation or proposal;
  • information provided when engaging our services; and
  • other information you voluntarily provide to us.

2.2 Information collected through our website

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages visited;
  • approximate location derived from technical information;
  • date and time of visits;
  • referring website; and
  • other technical or usage information.

This information may be collected through cookies, analytics services and similar technologies.

3. How We Use Personal Data

We may collect and process personal data for purposes including:

  1. responding to enquiries and requests;
  2. preparing quotations, proposals and other commercial documents;
  3. providing event, exhibition, marketing, creative and audiovisual services;
  4. registering and managing event participants;
  5. communicating with clients, exhibitors, sponsors, partners, suppliers and other stakeholders;
  6. managing business relationships;
  7. processing payments and invoices;
  8. administering contracts and agreements;
  9. improving our website, services and customer experience;
  10. conducting business analysis and reporting;
  11. sending relevant business or event communications where permitted;
  12. maintaining the security and integrity of our systems;
  13. complying with legal and regulatory obligations; and
  14. other purposes reasonably necessary for the operation and management of our business.

We will not use personal data for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.

4. Legal Basis For Processing

Where applicable, Seelyx may process personal data where:

  • you have provided consent;
  • processing is necessary to respond to your request or take steps at your request before entering into a contract;
  • processing is necessary to perform a contract;
  • processing is necessary for legitimate business purposes, where permitted by applicable law;
  • processing is necessary to comply with a legal obligation; or
  • processing is otherwise permitted under applicable law.

Where processing is based on consent, you may withdraw your consent subject to applicable legal or contractual limitations.

5. Disclosure Of Personal Data

We may disclose or provide access to personal data where reasonably necessary for the purposes described in this Privacy Policy.

Recipients may include:

  • our employees and authorised representatives;
  • professional advisers;
  • event venues;
  • event contractors and suppliers;
  • audiovisual, production and technical suppliers;
  • registration and ticketing providers;
  • payment service providers;
  • website hosting and technology providers;
  • cloud storage and software service providers;
  • marketing and communications providers;
  • logistics providers;
  • clients where we are processing information on their behalf;
  • government authorities, regulators or law-enforcement agencies where required or permitted by law; and
  • other parties where you have authorised or instructed us to do so.

We take reasonable steps to ensure that third parties who process personal data on our behalf handle such information appropriately and in accordance with applicable requirements.

6. Event And Exhibition Data

Where Seelyx organises or manages an event, exhibition, conference or other business event, we may collect and process information relating to:

  • attendees;
  • exhibitors;
  • sponsors;
  • speakers;
  • partners;
  • suppliers;
  • media representatives; and
  • other event participants.

This information may be used for purposes including event registration, access management, communications, event administration, networking, reporting and other purposes reasonably related to the event.

Where an event is organised on behalf of a client, the relevant client may determine the purposes for which certain attendee or participant information is processed. In such circumstances, Seelyx may process personal data on behalf of that client.

Additional privacy notices or terms may apply to specific events.

7. Marketing Communications

Where permitted by applicable law, Seelyx may send you information relating to our services, events, exhibitions, announcements or other business activities.

You may opt out of receiving marketing communications at any time by:

  • using the unsubscribe mechanism provided in the relevant communication; or
  • contacting us using the details provided in this Privacy Policy.

We may continue to send non-marketing communications where reasonably necessary, such as communications relating to an event you have registered for, an existing business relationship, a transaction or other service you have requested.

8. Cookies And Similar Technologies

Our website may use cookies and similar technologies to:

  • operate and secure the website;
  • remember preferences;
  • understand how visitors use the website;
  • measure website performance;
  • improve website functionality; and
  • support relevant communications or marketing activities where applicable.

Cookies may be placed by Seelyx or by third-party service providers used by our website.

You may adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of the website.

9. Third-Party Services And Websites

Our website may contain links to third-party websites, services or platforms.

These third parties operate independently of Seelyx and may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, security or content of third-party websites or services.

You should review the applicable privacy policies before providing personal data to third parties.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • provide requested services;
  • maintain business and contractual records;
  • comply with legal, accounting or regulatory requirements;
  • resolve disputes;
  • enforce agreements; and
  • protect our legitimate business interests.

The appropriate retention period may vary depending on the nature of the information and the purpose for which it is processed.

When personal data is no longer required, we may securely delete, destroy or anonymise it, subject to applicable legal and operational requirements.

11. Data Security

Seelyx takes reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, misuse or destruction.

Such measures may include:

  • access controls;
  • account authentication;
  • appropriate use of passwords;
  • restricted access to personal data;
  • secure cloud services;
  • data backup procedures; and
  • other reasonable security measures appropriate to the nature of the information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of personal data.

12. Cross-Border Data Transfers

Depending on the services and technology providers used by Seelyx, personal data may be processed or stored outside Malaysia.

Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that the transfer and subsequent processing are carried out in accordance with applicable data protection laws.

13. Your Rights

Subject to applicable law and any relevant limitations, you may have rights to:

  • request access to personal data we hold about you;
  • request correction of inaccurate or incomplete personal data;
  • withdraw consent where processing is based on consent;
  • request information about how your personal data is being processed; and
  • exercise other rights available under applicable Malaysian data protection laws.

Requests should be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests.

We may also be required or permitted by law to refuse or limit a request in certain circumstances.

14. Accuracy Of Personal Data

We rely on the information provided to us being accurate and complete.

You should notify us if any personal data you have provided to us changes or is inaccurate.

Where appropriate, we may take reasonable steps to update or correct personal data in our records.

15. Children

Our website and services are primarily intended for businesses, professionals and general event audiences.

We do not knowingly collect personal data from children for purposes unrelated to legitimate event or business activities.

Where an event permits participation by minors, additional requirements or consent procedures may apply.

16. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • our business activities;
  • website functionality;
  • technology and service providers;
  • applicable laws and regulations; or
  • our data processing practices.

The latest version will be published on this page with the applicable effective or updated date.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise your applicable data protection rights, or have concerns regarding the handling of your personal data, please contact us:

Seelyx Sdn. Bhd.

Company Registration No.: 202601029562
Email: contact@seelyx.com
Website: seelyx.com
Address: 51-2, Jalan BS 1/1, Pusat Perniagaan Olive Hill, Taman Bukit Serdang, Seksyen 1, 43300 Seri Kembangan, Selangor, Malaysia

18. Complaints

If you have concerns regarding the way Seelyx handles your personal data, we encourage you to contact us first so that we can investigate and address your concern.

You may also have the right to lodge a complaint with the relevant Malaysian data protection authority in accordance with applicable law.